Junior IT Technician
Job No:
NOR404
Location:
Sydney CBD
The Company
Northrop Consulting Engineers is an employee owned, multidiscipline consultancy that has been established for 40 years. We have an open management structure and employ over 300 staff across eight offices in NSW, ACT, QLD, and VIC.
We are essentially a people business that grows by creating opportunities for our people to help build the business and their career. When you join Northrop, you join a company that will support you to excel both professionally and personally.
The Role
Our busy Sydney Region is growing and therefore our IT team is expanding! As the junior IT Technician, you will be supporting our largest office based in Sydney CBD with all IT related concerns. Reporting to and working closely with the senior IT Technician, every day will present new challenges and no two days will ever be the same.
Some of the duties include (not limited to);
- Maintain Office365 environment
- Monitor and execute IT Help requests or escalate as required
- IT support for staff onboarding and offboarding
- Printer support and maintenance
- Wollongong and Parramatta office IT support; remotely and on-site
- Set up of online meetings
- Update IT systems documentation
- Managing software licenses and registers
- Answering phones as required
The Candidate
You will have access to many opportunities within Northrop and with our support we will help you to develop your career.
As the successful candidate you will possess:
- Experience in a similar role and environment
- Tertiary qualifications in IT
- Experience in the use and management of the following software platforms
- Office365/Exchange Online
- Active Directory
- Hyper V Virtual Machines
- Windows Server 2008/2012
- Microsoft SharePoint
- VoIP technologies and advanced IP telephone switching and routing technologies
- Autodesk AutoCAD and Revit
- Experience in providing on the job training for software systems
- Security management including managing remote access from multiple sites
- Broad knowledge of LAN and WAN technologies
- Excellent verbal communication skills
- The ability to multitask and prioritise requests, taking responsibility for tasks and delivering appropriate solutions
- Initiative and the ability to work with minimal supervision
- High work standards and attention to detail, ensuring quality and accuracy for all tasks
- Reliability, capable of working well with people at all levels
- Strong customer service orientation with a proactive and helpful approach
- System documentation, including production of user manuals, procedures and guides
Applying
If you are ready to advance to the next stage of your career and develop to your full potential, please click the ‘Apply’ button to complete your application. For a confidential discussion, please contact our Recruitment & Talent Consultant Stephanie Soghomonian at (02) 9241 4188.
Northrop is an equal opportunity employer.
***No agencies please. Applications are sought from direct candidates only.